Terms of Service

1. Acceptance of Terms

By downloading, installing, or using any software or service provided by General Software (a trading name of Workshop Operations Ltd, registered in England & Wales, Company No. 14842982), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our products or services.

These terms apply to all General Software applications for macOS and iOS, as well as any associated websites, documentation, and support services.

2. License Grant

Subject to your compliance with these terms, General Software grants you a limited, non-exclusive, non-transferable, revocable licence to download and use our software for your personal or internal business purposes.

• Single-purchase products are licensed on a per-user basis. You may install the software on multiple devices that you own or control, provided you are the primary user.
• Subscription products are licensed for the duration of your active subscription. Access to the software and its features will cease at the end of your subscription period unless renewed.

This licence does not constitute a sale. All rights not expressly granted are reserved by General Software.

3. Restrictions

You agree not to:

• Copy, modify, distribute, sell, or lease any part of our software;
• Reverse engineer, decompile, or disassemble the software, except where permitted by applicable law;
• Remove, alter, or obscure any proprietary notices, labels, or branding;
• Use the software for any unlawful purpose or in violation of any applicable laws or regulations;
• Attempt to circumvent any licensing mechanisms, usage limits, or security features;
• Redistribute licence keys, activation codes, or account credentials.

4. Payment & Billing

All payments for General Software products are processed by Paddle.com Market Ltd, which acts as the Merchant of Record for all transactions. Paddle handles payment processing, invoicing, sales tax, and VAT on our behalf.

• Prices are displayed in your local currency where possible and include applicable taxes as determined by Paddle.
• By completing a purchase, you agree to Paddle's Terms of Use and Privacy Policy.
• For subscription products, your payment method will be charged automatically at the start of each billing cycle unless you cancel before the renewal date.
• Receipts and invoices are issued by Paddle and delivered to the email address provided at checkout.

For questions about billing, refunds, or payment disputes, please refer to our Refund Policy or contact us directly.

5. Free Trials

General Software may offer free trials for certain products or subscription plans. During the trial period, you will have access to the software's features at no charge.

• Trial availability, duration, and included features are determined at our sole discretion and may change at any time.
• If a payment method is required to start a trial, you will be charged the applicable subscription fee at the end of the trial period unless you cancel beforehand.
• We reserve the right to limit trial access to one per user or household.

6. Intellectual Property

All intellectual property rights in General Software products, including but not limited to software code, design, graphics, documentation, trademarks, and trade names, are and remain the exclusive property of Workshop Operations Ltd.

Nothing in these terms grants you any right, title, or interest in our intellectual property beyond the limited licence described in Section 2. Any feedback, suggestions, or ideas you provide about our products may be used by us without obligation or compensation to you.

7. User Responsibilities

You are responsible for:

• Maintaining the security of your account credentials and licence keys;
• Ensuring that your use of the software complies with all applicable local, national, and international laws;
• Maintaining adequate backups of your data. General Software is not responsible for any loss of data resulting from the use of our products;
• Ensuring your devices meet the minimum system requirements for the software.

8. Limitation of Liability

To the fullest extent permitted by law, General Software and Workshop Operations Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our products.

Our total aggregate liability for any claim arising from or relating to these terms or our products shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

9. Termination

We may suspend or terminate your access to our software at any time if you breach these terms, without prior notice and without liability to you.

• You may stop using our software at any time. For subscription products, you may cancel your subscription through Paddle's management portal or by contacting us.
• Upon termination, your licence to use the software is immediately revoked. You must cease all use and delete any copies of the software in your possession.
• Sections relating to intellectual property, limitation of liability, and governing law survive termination.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through our products.

Your continued use of our software after any changes take effect constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using our products.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact

If you have any questions about these Terms of Service, please contact us:

• Email: hello@general.software
• Entity: Workshop Operations Ltd, UK Company No. 14842982